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This privacy policy sets out how Ingelheim Pharmaceuticals South Africa Animal Health Division (IPAH) uses and protects any information that you provide when using this website.  IPAH is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, which information will only be used in accordance with this privacy statement and is regulated by the laws of the Republic of South Africa.

IPAH change this policy from time to time in accordance with South African legal requirements by updating this page.

What we collect

We may collect the following information:

  • Name and title
  • Contact information including email address
  • Demographic information such as postal code, preferences and interests
  • Information relevant to testimonials, that includes but is not limited to identifiable personal number such as ID number, contact details and photographs of you and your family members.

What we do with the information we gather

We require this information to understand your needs, and to provide you with a better service, and in particular for the following reason:

  • We require your personal information to verify testimonial information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.